A major shift in Carnival's loyalty program alarms some longtime cruisers — here's what it could mean for your benefits.

The top reason why companies don't achieve significant user adoption of a loyalty rewards program is due to a simple lack of ...

A new Benepik report reveals challenges in channel partner engagement in India. Many companies face low engagement due to ...

While free nights and flights are the long-term goal for most rewards members, extra program benefits add just a touch of ...

RaceWay has launched a customer loyalty program, RaceWay Rewards, in partnership with Par Technology Corp., to deliver ...

Carnival's elimination of lifetime loyalty status has long-time cruisers furious. Comments from their brand ambassador suggest adjustments might be possible.

How brands can make better use of loyalty data Loyalty programs need to go beyond discounts if brands want to stay relevant amid increased competition.

Carnival has responded to passenger uproar about the new Carnival Rewards loyalty program.

'Loyal to Royal' cruisers have thoughts and worries about what Carnival’s new loyalty program means for the cruise industry.

Carnival Cruise Line will launch its new loyalty program with new features, new ways to earn status, new reward categories and a new name: Carnival Rewards. | The program will introduce a points ...

Google rolls out support for loyalty program structured data, which allows businesses to display member benefits in search results.

A shakeup to the Starbucks Rewards program, eliminating the 25-star bonus for those who bring in reusable cups, is the latest change under CEO Brian Niccol.