The value of the data locked within CRM makes it a delicious attack surface that, when combined with growing regulatory requirements, puts companies in an increasingly difficult position.Source: © ...

Rocket CRM, a technology provider, has introduced enhancements to its CRM automation system, designed to streamline customer ...

Banks should be using AI to move customer interactions beyond the purely transactional to the intelligence-based to stay ...

With an anticipation that they will bring a significant change of the relationship with customers, the ability to make the sales process easier and to base the decisions on the […] ...

A successful business is based on its capability to maintain the relationships it has with customers and a properly planned CRM system is the key to this process. CRM design is not just about pretty ...

If safeguarding the CRM project from risks is your top priority, consider getting advisory support from third-party CRM experts before implementation starts. An experienced CRM consultant will analyze ...

We look at where a customer data platform sits alongside other technologies that offer features to boost customer experience ...

The new CRM system is designed to streamline workflows, support personalized engagement, and improve responsiveness across all group companies.

76% say less than half of their CRM data is accurate and complete, which creates AI implementation failures and severe financial consequences BOSTON, July 10, 2025 /PRNewswire/ -- Validity ...

Buyout firm Thoma Bravo is in talks to acquire Verint Systems Inc., a maker of call center software, according to people familiar with the matter.