Business process automation is one of the key factors in ensuring the competitiveness of enterprises. Thanks to the ...

Rocket CRM, a U.S.-based provider of customer relationship management software, has officially launched its enhanced CRM ...

Founder and GovCon Expert Yigit Guney shares how AI systems can help GovCons avoid "tool sprawl" and move at much faster ...

Those who get it right aren't just managing data better—they're making better decisions, faster and with greater confidence.

After the widespread adoption of cell phones in the 2000s, softphones have become the next big step forward in telecommu ...

How and why landscaper Brandon Rushing, of Northern Virginia, opted to go virtual-only for estimations and service calls.

Customer intelligence allows you to be proactive rather than reactive. If you know a customer typically makes certain ...