Digital transformation requires bold strategy, clear design principles and the courage to rethink how work gets done.

Digital innovators who want to tackle transformation don’t have to boil the ocean. The best transformations, whether digital or not, focus on quick wins and early adopters to build momentum.

Digital transformation isn't just for big companies. Here are practical ways small businesses can make digital transformation, including AI, work for them.

Through various conversations, the concept of digital transformation emerged. “The name is secondary to what’s at the core of the EDUCAUSE model of digital transformation, which is that we have these ...

And understanding how your organization maps onto the model is key to an effective digital transformation. To learn more about how successful transformations align models with clear strategies ...

Derek Hemphill, head of digital content at NatWest, says successful digital transformation is about how firms use data to engage with customers. He says banks are seeing less traffic in branches ...

Digital transformation isn’t simply about infrastructure or tools. It is, at its heart, about change management, and a multifunctional approach is needed to ensure a healthy transition.

The working world has changed drastically. Today, survey after survey shows workers want a hybrid work model. But what does the future workplace look like and how can organisations create a digital… ...

Creating a culture that supports digital transformation The cultural shifts brought about by rapidly changing technology trends, including AI and ML in the workplace, are profound and multifaceted.

To achieve value and make money from digital transformation, ... Shifting a customer who typically engages using a call center to a self-service model means real money is saved for the bottom line.