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Salesforce used AI to cut support load by 5% — but the real win was teaching bots to say ‘I’m sorry’
Salesforce reached 1 million AI-powered customer conversations, showcasing breakthroughs in enterprise automation, AI empathy, and next-generation customer service.
Microsoft Copilot Studio empowers you to build AI tools for work. Explore features, tips, and real-world applications in this ...
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ITWeb on MSNCould a Cloud Architecture Assessment save your business?Could a Cloud Architecture Assessment save your business?Issued by BBDJohannesburg, 18 Jul 2025Visit our press officeGet a human-led deep dive into your AWS environment. Modern cloud environments ...
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South Africa Today on MSNHow to Hire Salesforce Developers in 2025 (Ultimate Guide)Salesforce isn’t just a CRM anymore. In 2025, it’s a business operating system. From AI-powered sales forecasting to ...
In this episode of DEMO, host Keith Shaw is joined by Matt Fuller, Co-Founder of Starburst, to explore how their innovative ...
Agentic AI and digital twins are reshaping enterprise architecture, enabling dynamic, autonomous governance through real-time simulations.
New Agentforce Command Center provides a complete observability solution for optimizing AI agents — enabling leaders to manage, track, and scale how AI agent activity enhances human productivity ...
Salesforce Launches Agentforce for Financial Services The new Salesforce offering is designed to support insurers, banks and wealth management companies looking to offload administrative work.
Cloud computing has revolutionised how financial institutions operate, enabling unprecedented capabilities in risk management, data processing and market responsiveness. As major banks migrate core ...
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