For the first time, Facebook is testing live chat agents for English-speaking users who have been locked out of their accounts. The updated support feature comes along with other changes to help ...

How to Activate Group Chat on Facebook. Facebook's group chat feature, introduced in 2011, allows you to create a chat window that can include multiple users instead of just one.

How to Make Three-Way Chat on Facebook. Facebook Chat has evolved to enable more than simple one-to-one chatting. You can now talk to all members of a group using the Group Chat feature, for example.