Acquiring users isn’t enough. The real challenge lies in keeping them engaged and supported throughout their journey, long ...

In this climate of rising costs and tariffs, CRM (customer relationship management) and loyalty marketers have a critical ...

What used to bind us—customer to brand, employee to company—is fraying. It's time for leaders to restrengthen the bond.

New account openings across four big lenders were down 5% in the second quarter from a year earlier.

Scott Keyes argues that AI-powered dynamic pricing could introduce new complications—but could also help lower costs.

Brand loyalty isn't dead, but it is evolving. At Digital Silk, we've worked with hundreds of growing brands across industries ...

Learn how data brokers and AI harvest your digital life. Learn to protect your personal data privacy from invisible tracking ...

Trackonomy reports cargo theft is a rising issue in supply chains, costing billions while advanced technology helps combat ...

Our data shows weekly Google queries for “crumbl cookie price” spike each Monday when the flavor lineup refreshes. Consumers ...

The closure of Flea Market Tallahassee on July 27 impacts vendors, leaving many uncertain about their future.

For many frequent flyers, the prestige conveyed by a shiny membership card matters as much as the benefits themselves, so when BA changed in April how members achieve status – switching from a ...

The lawsuit stems from a teacher's alleged reaction to the 14-year-old refusing to stand for the Pledge of Allegiance in January.