When planning to implement AI in self-service channels, banks should approach it as an evolution of their current digital ...

High-performing cultures share common behaviors. These organizations are characterized by employees who are empowered to ...

Personalized legal news feed that provides the ability to be first to know what's driving new suits and deals in key industry ...

AI is everywhere in CX and contact centers right now. From virtual agents to real-time analytics, it’s clear that intelligent ...

States hold troves of sensitive personal data that were previously never shared with the federal government or across federal ...

Of this, Tk96.00 crore will be financed by the Government of Bangladesh (GoB) with the remaining Tk1,000.40 crore coming as project assistance from the World Bank ...

The World Bank’s AI handbook offers a flexible, seven-step framework to help low- and middle-income countries develop ...

Prevention begins with adequate care, but when more than half of Alabama’s counties are considered maternity care deserts or ...

Kindly share this postAfrica’s digital destiny will on October 28-29, 2025, take centre stage at the 13th Edition of the ...

CDOs have become trusted data gurus, driving significant advancements in data maturity within their organizations.

Force.com, cautions that AI is being commoditized instead of used to transform cybersecurity operations. Comparing ...

Force.com, cautions that AI is being commoditized instead of used to transform cybersecurity operations. Comparing ...