DMR News (English) on MSN17m
Sanas Uses AI to Modify Call Center Workers’ Accents in Real-Time
Co-founder Sharath Keshava Narayana’s experience with “accent neutralization training” and his previous venture at call center startup Observe.ai inspired the creation of this solution. “Max and Shawn ...
World's largest call center using AI to 'neutralize' Indian employees' accents
Teleperformance SE, the largest call center operator on the planet, has come up with a way to mask the fact it operates in ...