MindTouch's AI-powered knowledge management solution is now available as a Premium Client Application on the Genesys AppFoundry. The Genesys AppFoundry is a dedicated marketplace focused on customer ...

eGain, provider of a cloud platform provider for customer engagement automation, has announced that its solution for knowledge management—eGain Knowledge Hub—is now available on Genesys AppFoundry.

At Knowledge '24, ServiceNow Partners with Genesys and Adds GenAI Capabilities to Now Assist ServiceNow today at its Knowledge 2024 customer and partner event in Las Vegas announced a partnership with ...

Genesys®, a global cloud leader in AI-Powered Experience Orchestration, and TeKnowledge, a global company providing expert technology services for AI, ...

Genesys sees uptick in revenue customer base with AI adoption. Vaitheeswaran B / TNN / Apr 24, 2025, 20:50 IST. Share. AA + Text Size. Small; ... text analytics and knowledge management.

SAN FRANCISCO, September 19, 2024--A new research report from Genesys® found that AI is rapidly becoming indispensable for companies aiming to stay competitive in the customer experience (CX ...

Embedded in the Genesys Cloud CX™ platform, eGain Knowledge Hub for Genesys™ delivers proactive knowledge and AI conversational guidance to empower contact center agents SUNNYVALE, Calif., Nov ...

SAN FRANCISCO & COLORADO SPRINGS, Colo., March 11, 2025--Genesys®, a global cloud leader in AI-Powered Experience Orchestration, and TeKnowledge, a global company providing expert technology ...