SAN FRANCISCO--(BUSINESS WIRE)--Genesys®, a global cloud leader in AI-Powered Experience Orchestration, today announced the Genesys Cloud™ platform reached nearly $1.9 billion annual recurring ...

Genesys claims Cloud AI Experience also aims to help organizations extract more value from their data to fine-tune self-service and employee-assisted engagements.

SAN FRANCISCO, June 10, 2025--Genesys®, a global cloud leader in AI-Powered Experience Orchestration, today announced the Genesys Cloud™ platform reached nearly $2.1B annual recurring revenue ...

Microsoft and Genesys, a global provider of contact center software, recently announced a partnership to enable enterprises to run Genesys’ omnichannel customer experience solution, Genesys Engage, on ...

Genesys says it is trying to expand its arsenal of cloud-based customer service solutions.Angel provides on-demand, cloud-based SaaS customer self-service technology. Editorial Channels Marketing ...