In fact, Genesys Cloud revenue has increased 70% year over year (YOY), and sales continue a steady climb upward, growing 112% compared to the same quarter last year.

"Through Genesys Cloud, we're delivering Experience as a Service to make it easier for organizations to foster customer trust and loyalty. This starts by helping them know their customers as ...

This is enabled by Genesys Cloud™, an all-in-one solution and the world’s leading public cloud contact center platform, designed for rapid innovation, scalability and flexibility.

Genesys®, a global cloud leader in AI-Powered Experience Orchestration, today announced it was recognized as a Leader in The Forrester Wave™: Contact-Center- ...

Genesys Cloud Services Inc. has selected underwriters as the AI-powered customer engagement software provider seeks to revive its plans for an initial public offering, according to people with ...

Cloud AI Experience is designed to enable organizations to listen and understand customers and employees by coordinating technology, interactions and touchpoints.

SAN FRANCISCO, June 10, 2025--Genesys®, a global cloud leader in AI-Powered Experience Orchestration, today announced the Genesys Cloud™ platform reached nearly $2.1B annual recurring revenue ...

Contact center technology company Genesys has announced the plan to bring its Multicloud customer experience platform on Google Cloud.

Microsoft and Genesys, a global provider of contact center software, recently announced a partnership to enable enterprises to run Genesys’ omnichannel customer experience solution, Genesys Engage, on ...

After signing the deal for Genesys Cloud CX this January, the digital products launched on 8 March - a very tight turnaround, notes Davies – and went live with telephony in June. In the contact center ...