Genesys Cloud AI Studio is a centralized innovation hub designed for building, managing and scaling AI faster. It provides organizations with intuitive, agentic-ready tools embedded with ...

Genesys Cloud AI Guides, the first capability released for Genesys Cloud AI Studio, will equip brands to rapidly design, deploy and govern virtual agents that can operate with greater autonomy ...

With Cloud AI Studio, Genesys is betting that no-code, emotionally intelligent AI agents can finally fix the broken customer experience.

Genesys Cloud enterprise momentum continued as the company signed its second-largest deal ever on the platform, an eight-figure ACV new customer win with a Fortune 100 technology company.

Java News Roundup: Gradle 8.14, JBash Jash, Hibernate, Open Liberty, Spring Cloud Data Flow Apr 28, 2025 5 min read by Michael Redlich Java Champion | Java Queue Lead Editor | Director at GSJUG ...

Genesys®, a global cloud leader in AI-Powered Experience Orchestration, today announced it was recognized as a Leader in The Forrester Wave™: Contact-Center- ...

Genesys®, a global cloud leader in AI-Powered Experience Orchestration, today announced the Genesys Cloud™ platform reached nearly $1.9 billion annual recurr ...

Genesys Cloud Social works seamlessly with Genesys Cloud AI to help organizations manage customer interactions on both public and private social media channels, enabling them to analyze data, automate ...

Genesys Cloud AI Capabilities: A Game Changer Genesys Cloud AI capabilities for supervisors already powers a variety of use cases with more coming in the future. A few examples of how organisation can ...

Qi enhances its customer service with Genesys' Generative AI and Cloud technology, achieving an 80% reduction in response time and 60% telecom cost savings.

Data Flow is part of Qlik’s ongoing investment in simplifying analytics and bridging the gap between IT and business users. It brings Qlik Talend Cloud’s market-leading integration to Qlik Cloud ...

Modivcare spent six months evaluating solutions before choosing the Genesys Cloud platform and its embedded artificial intelligence, voicebots, and chatbots integrated with web messaging for seamless ...