In a nutshell, ticketing software is just a subset of the entire help desk management solution. Keep reading to learn more about the difference between these customer experience software.

Some of the best Open-Source Coding Models that you can run on your Windows 11/10 Laptop are AI Foundry, Devstral, Wizard Coder, Llamafile, GPT4All.

According to 404 Media, the IRS published most of the code for its Direct File on GitHub, making it open source and available for others to use, much to the chagrin of tax lobbyists everywhere.

AI is transforming the help desk — but human expertise still plays a vital role in delivering responsive, reliable support.

Meta's chief AI scientist, Yann LeCun, says open-source AI should fall under international regulation.

The dock also adds support for Bluetooth game controllers. Since this an FPGA-based system with open source software, you’re also not strictly limited to using it for Game Boy games.

Apple software engineer Ricardo Sanchez-Saez recently shared the company’s plans to add visionOS support to Godot as an open-source contribution.

Ubisoft has released Chroma, an open source tool that adds colour blindness filters to in-game content in real time, helping developers tailor games for those players.

The real value of open-source software comes from the contributions of the community that uses it.

Last year, the help desk in Detroit assisted 4,000 immigrants facing potential deportation. Trump's order had shut it down, but it's now open again.