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Wendy’s has created a "Wednesday" inspired meal to serve up a fast food experience that leans into the deliciously dark ...
In general, customer satisfaction with quick-service restaurants stayed the same as last year, coming in at 79 out of 100, according to the ASCI Restaurant and Food Delivery Study 2025. Of fast ...
In this exclusive list, we dive into the 10 most successful quick-service food franchises of 2025, based on Entrepreneur's 2025 Franchise 500 ranking. From household names to rising stars, these ...
In general, customer satisfaction with quick-service restaurants stayed the same as last year, coming in at 79 out of 100, according to the ASCI Restaurant and Food Delivery Study 2025. Of fast ...
Fast-food chains and retailers are using loyalty programs to drive sales amid inflation challenges. These programs are key for customer retention and giving chains a competitive advantage.
The world’s largest fast-food chain also landed in last place for customer satisfaction in 2023 — though, to be fair, its score improved by 3%, jumping from 69 in 2023 to 71 in 2024.
When it comes to customer satisfaction, one fast food chain has been consistently ranked at the top for happy customers. According to the American Customer Satisfaction Index, Chick-fil-A was ...
Customer satisfaction index score, 2024: 83 out of 100 (-2% chg from 2023) Customer satisfaction index score, 2023: 85 out of 100 (the best of 22 restaurants) Chick-fil-A owner: Cathy family 2. KFC ...
Chick-fil-A tops the ACSI report for a record 11th year, scoring highest in fast food customer satisfaction. See how other chains ranked in 2025.