The Nigerian aviation industry is facing crisis, with a plethora of issues plaguing the sector and eroding passenger confidence. From overbooking and flight cancellations without notice to lost ...

Engaged employees deliver better customer service. Companies in the top 25% of employee engagement have 10% higher customer ...

Brother Kevin Crowley gave ‘life’s service’ to the poor, funeral told The Capuchin Franciscan friar founded Dublin’s Capuchin Day Centre in 1969 to help the homeless.

What are the Bulls doing? Lonzo Ball trade just latest example of poor asset management, questionable moves Chicago keeps making trades, but never gets value in return ...

By offering transparent tooling and clear implementation examples, OpenAI is pushing agentic systems out of the lab and into everyday use.

Customer experience is no longer just a part of your business—it is your business. In a world where expectations are higher than ever, overlooking the importance of delivering excellent service ...

Scammers know too well how to build a trap by planting fake customer service numbers online for well-known major airlines, banks, insurance companies, cable companies, online retailers and more.

There's bad customer service — and even worse bogus customer service where anyone can easily be taken by a scammer with a quirky accent who demands a credit card on the spot when you call a fake ...

Consumers must be aware of scams that can be triggered when doing an online search for customer service or even a company's phone number.