Learn how Microsoft Dynamics 365 CRM transforms customer service with advanced analytics, automation, and personalized agent workspaces.

Learn more about Microsoft Dynamics 365, the CRM from the big tech firm, including how much it costs and what kind of functionality it offers.

Hot on the heels of Salesforce's announcement last month of artificial intelligence agents for sales, Microsoft on Monday announced it will make ten agents available in Dynamics 365 for use in ...

Microsoft said 10 autonomous agents are coming to Dynamics 365 to assist business users across every facet of their practice by bringing the power of AI right to where they work.

Today we are thrilled to announce the latest milestone in our journey towards modernizing customer service: Microsoft Dynamics 365 Contact Center, a Copilot-first contact center solution that delivers ...

Find out if Microsoft Dynamics 365 is the right ERP solution for your organization with our Microsoft Dynamics 365 ERP review.

Microsoft on Monday introduced new Microsoft Dynamics 365 'Copilot' artificial intelligence (AI) capabilities to help sales teams.

Today, we’re announcing the next generation of AI product updates across our business applications portfolio, including the launch of the new Microsoft Dynamics 365 Copilot – providing interactive, AI ...

Sensor Data Intelligence in Microsoft Dynamics 365 Supply Chain Management uses automated IoT signals from equipment to drive business processes.

Spark’s ongoing evolution as New Zealand’s largest telecommunications and digital services provider takes Agile to new levels. But it’s hard to be nimble and forward-looking without a back-end to ...