Experts share what brands can learn from the American Airlines Flight 5342 tragedy
In the wake of a mid-air collision that claimed 67 lives on Wednesday, crisis communications and emergency management experts ...
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City of Spokane clashes with county over emergency communications bill
Tensions between the City of Spokane and Spokane Regional Emergency Communications (SREC) have led the city to plan a ...
The L.A. Fires Were a Crisis Comms Nightmare. Why?
As a crisis communications professional who lived through the fires, here’s what I think could have been done differently.
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Calif. wildfires highlight complicated chain of evacuation communication
As the deadly LA wildfires and other major emergencies have shown, alerts rely on a complicated chain of communication between first responders, government administrators, third-party companies and ...
Disaster evacuations can be chaotic. Computer simulations could save lives (commentary)
Simulations can help emergency crews understand how chaos can cause delays, heighten risks for evacuees and complicate access ...
Metro still struggles with emergency communication systems, fire safety inspections: Audit
An audit of Metrorail's emergency and fire safety systems found the agency lacked reliable communication systems during ...
Too little, too late: Residents say they were in the dark as fire spread with no evacuation order
When disaster strikes, government emergency alert systems offer a simple promise: Residents will get information about nearby ...
Disaster evacuations can take much longer than people expect, so simulations could help save lives and avoid chaos
When a wildfire notification goes off on your mobile phone, it can trigger all kinds of emotions and confusion.