Thinking about launching your own wealth management firm? Learn the 9 essential steps to go independent, build your brand, and attract clients.

We look at where a customer data platform sits alongside other technologies that offer features to boost customer experience ...

Rocket CRM, a U.S.-based provider of customer relationship management software, has officially launched its enhanced CRM ...

Zurich Insurance Group is using AI in its new customer relationship management system to help agents provide more tailored service to customers.

ServiceNow Inc. today introduced a new customer relationship management platform and two tools that will make it easier for customers to use artificial intelligence agents. The software maker ...

Pega received the highest possible score in 15 of the 29 criteria, including lead management and digital sales engagement, customer success, sales execution, digital customer service, case ...

At Bounteous, Customer Relationship Management is a True Team Effort Like a team of rowers, Senior Director of Loyalty and CRM Rachel Dorfman and her peers work in tandem to help the company’s ...

This article explores the historical evolution, strategic benefits, and future trends of CRM systems, emphasizing their critical role in business strategy.

Discover what Customer Relationship Management (CRM) is and how it uses automation to enhance customer relationships, improve interactions, and drive business growth.

The Association for Supply Chain Management (ASCM) has introduced a new Supplier Relationship Management (SRM) certificate. The SRM Certificate program guides supply chain professionals on “how to ...

AI-powered customer relationship management systems (CRMs) are creating a transformative shift for the sales industry, taking them from nice-to-have organizational tools to powerful growth and ...