Last week's CX industry event spotlighted products, partnerships, and customers -- and delivered one sweeping message: AI is ...

Despite substantial investment, AI in the enterprise often stalls at the proof-of-concept stage -- trapped in silos and limited in scale.

To successfully transition from traditional AI infrastructure to agent-producing factories, organizations must focus on four ...

Tech companies are transforming through AI-led productisation, demanding client-centric delivery, regulatory readiness, and ...

Dexian is well-positioned to architect the Scalable Case Investigation Management System (SCIMS), a future-ready solution designed to modernize fraud detection, streamline investigations, and enable ...

How wisely IT and business leaders plan and choose infrastructure can keep them from being doomed to pilot purgatory or AI damnation.

Digital transformation requires bold strategy, clear design principles and the courage to rethink how work gets done.

Pure Storage, the IT pioneer that delivers the world's most advanced data storage technology and services, is introducing Enterprise Data Cloud (EDC), a new standard in data and storage management ...

DELL's data center customers include AWS, the cloud computing division of Amazon, which will be investing $100 billion in data centers over the next 15 years, and Alphabet, which has earmarked $75 ...