Salesforce's innovative platform is reshaping how the public sector approaches field service, addressing long standing challenges and prioritizing efficiency, accountability and customer experience.

Allan Day, vice president of logistics and sustainment of global public sector at Salesforce (NYSE: CRM), said there are three factors government agencies and other public sector organizations ...

Jennifer Ward, Vice President of Solution Engineering at Salesforce, discussed the transformative potential of AI agents in advancing government services. She highlighted AI’s capability to handle ...

Data Understanding: Informatica’s rich metadata, combined with Salesforce’s unified data model, will empower AI agents to interpret, connect, and act on enterprise data with meaningful context.

Additionally, Salesforce also announced the launch of its public sector division in India to cater to government agencies and public sector organisations.

Salesforce, the popular customer relationship management platform, has released a library of AI tools built for specific industries — including government, as well as public-sector-adjacent fields.

Salesforce integrations could improve social services Combining customer relationship management, artificial intelligence and data integrations will enable public sector agencies, including public ...

Acquisition Salesforce launches ‘Einstein 1’ generative AI tool for government Launch comes as the company has seen interest in artificial intelligence tools “spike” among its public sector customers.

Genie is a new data integration model that underlies the Salesforce platform with the aim of moving data wherever it’s needed most -- and doing it fast.

Salesforce is touting a real-time upgrade to the customer data platform underlying many of its products, a move it says will allow enterprises to better personalize interactions with customers.