Explore the top CRM solutions with project management. Learn how to streamline client relationships and task management in one platform.

Integrating kiosks with CRM infrastructure is not simply a tech upgrade-it's a strategic investment in guest engagement, operational efficiency, and competitive differentiation.

As businesses consider new CRM tools to help them develop competitive advantages, it can be difficult to assess the tools that are available and what they can do for a given organization.

In today’s competitive business landscape, an efficient Customer Relationship Management (CRM) system is not just a tool ...

Leverage first-party data for a winning CRM strategy Learn these data-collection hacks to reach customers with the right message on the right channel.

The health system has seen big improvements in how it engages, retains and serves its consumers, including more than 200,000 ...

Lastly, a data-driven CRM strategy can help you optimize your sales funnel. You can use data to identify bottlenecks in your sales process and make data-driven decisions to improve it.

A CRM cycle is essential for businesses looking to effectively manage their customer relationships and drive growth. This process involves progressing through various stages to achieve success.

As firms seek to drive business development, client engagement and revenue growth, customer relationship management needs to evolve into a strategic growth platform.

The foundation of any segmentation-based CRM strategy is robust data collection. Businesses need to gather relevant information through various touchpoints, including online interactions, purchases, ...