From staffing to CRM integration, here’s how to run a high-performing call center that drives real business outcomes.

The rapid expansion of sustainable green technologies, along with the growing aviation and maritime sectors, is creating numerous career opportunities for B.Tech students both in India and ...

After 25 years in operation, the US’s waste repository in New Mexico is preparing for the future. The Waste Isolation Pilot ...

A new IAEA coordinated research project (CRP D12015) will apply gamma-ray spectrometry and digital technologies such as drones, satellite imagery and ...

This new era doesn’t require every PM to become a software engineer, but it does require a higher level of technical fluency.

Business intelligence (BI) has emerged as a critical component of profitable corporate operations in today's data-driven ...

The president has courted AI luminaries, most notably Sam Altman, Larry Ellison, Elon Musk and Mark Zuckerberg. His “big, ...

Rakuten Mobile, AWL and Rakuten Vissel Kobe today announced they have been selected for the Ministry of Internal Affairs and ...

K–12 IT teams can use cloud cost management tools in tandem with cloud cost analysis to optimize and control their expenditures. For example, school leaders may examine what they’ve paid for hardware ...

The AI revolution has reached a critical turning point, with 78% of organizations now using AI in at least one business ...

Ozak AI is quickly gaining recognition as a top-tier blockchain project with real-world functionality. Its platform combines ...

Reckless agency layoffs and the dismantling of federal relief programs could leave the Lone Star State in peril.