This is a Customer service process flowchart created using the ZenFlowChart tool. Flow charts are powerful tools for visualizing and streamlining essential business processes.

It's difficult to fix bugs and problems in workflow, if you don't know what went wrong and at which stage in the process it went wrong. That's why troubleshooting is a vital purpose of flowchart ...

ServiceNow delivers a unified data layer, workflows, and integrations to orchestrate the entire customer service process. The Now Platform powers AI Agents, recently launched by ServiceNow, which ...

SaaS provider Zoho has launched several new tools for Zoho Desk, the principal application in the company’s customer service platform, including so-called blended conversation—a combined human ...

How ML and AI Alert FedEx to Problems Early FedEx has applied advanced machine learning across its business operations, implementing tools from Microsoft Azure such as Azure Databricks, Azure Machine ...

Customer support is, at its best, a personal connection - where people matter more than process. “You can often find discounts and special offers, just by talking to someone,” Jillian says.