Here are Salesforce's three best practice recommendations for every organization integrating AI into their service approach.

With these customer service scripts, you can speed up response times, ensure quality customer service every time, and improve your support operations. After all, having every support representative ...

Most retail leaders do not expect their customer service scripts to carry legal consequences. After all, they are meant to be ...

How Much Does a Customer Service Representative Make? Customer Service Representatives made a median salary of $39,680 in 2023. The best-paid 25% made $48,480 that year, while the lowest-paid 25% ...

The million dollars didn’t materialize, but connections did. Needing work, he took a telemarketing job at a company called ...

Design your online and offline experiences with the same core values and excellence in mind to build customer loyalty and ...

By end-March 2025, incidents of power interruptions per customer, measured by the System Average Interruption Frequency Index, was only at 0.185 times — an improvement from 0.2082 times in the same ...

How to contact The Denver Post Denver Post Switchboard: 303-954-1010 Toll-free number: 1-800-336-7678 Denver Post Membership and Delivery Issues: 303-832-3232 Denver Post Newsroom: 303-954-1201 or… ...

The PSC announcement does not cover the significant progress NYSEG and RG&E have seen in their customer service metrics since 2022: Increasing our percentage of calls answered in 30 seconds by 30 ...