The city of Stockton announced Wednesday night that Republic Services will resume residential waste service collections on ...

Members of AFSCME District Council 33, Philadelphia's largest municipal union, reached a tentative new contract agreement with the city Wednesday, ending a labor strike that began at midnight last ...

Instructions: Please submit comments only and cite Information Collection 3090-0321, Improving Customer Experience (OMB Circular A-11, Section 280 Implementation), in all correspondence related to ...

Hyatt cut 30% of US customer service staff, affecting ~300 roles amid industry shift to AI automation for cost savings.