What You’ll Learn The Customer Relationship Management Conference (CRMC) 2025 will take place from June 4–6, 2025, at the Hilton Chicago.

The department is on the hunt for customer relationship management system and contact centre as a service suppliers, following criticism of its customer service.

This guide will explain how the relationship system works in Clair Obscur: Expedition 33.

The best CRM software for small businesses combines affordability, scalability, and customer management. These are ZDNET's favorite solutions in 2025.

Zurich Insurance Group is using AI in its new customer relationship management system to help agents provide more tailored service to customers.

ServiceNow Inc. today introduced a new customer relationship management platform and two tools that will make it easier for customers to use artificial intelligence agents.

Generally, older legacy customer relationship management (CRM), enterprise resource planning (ERP), inventory management systems and other existing software for e-commerce operations may not ...

Today, we’re delighted to announce that Microsoft has been named a Leader in The Forrester Wave™: Customer Relationship Management, Q1 2025. Learn more.

Abstract: Customer Relationship Management (CRM) systems have come a long way in their evolutionary life cycle. From being used as a mere Rolodex of customer information, they have transformed ...