If you are involved in system development, you may have heard of entity-relationship diagrams, or ERDs for short. But what are they, and why are they useful? In this article, we will explain the ...

From staffing to CRM integration, here’s how to run a high-performing call center that drives real business outcomes.

A customer relationship management (CRM) system can really help your micro business to grow. We take a look at some platforms and their key features. Customer relationship management (CRM) systems ...

Law firm leaders must ensure their associates understand that relationship building, not just tactical expertise, is key to ...

Enterprise data management (EDM) is the framework organizations use to manage data across systems, teams and workflows. It supports both day-to-day operations and long-term strategic goals by making ...

Customers notice the cracks between your teams. The solution: align internally to reduce friction, earn trust and grow ...

We list the best contact management software, to make it simple and easy to better manage your contacts. Yet managing your contacts can be a challenge, especially when you have a number of ...

Today, it’s much more common for firms to have to compete for work through formal purchasing processes—and, even when firms win these competitive pursuits, they are often required to deliver services ...

Customers are vital to any business, and customer relation management (CRM) systems can help you maximize every interaction. We help you choose the best CRM for your business among our top-tested ...

For buy-side firms, Bloomberg AIM delivers global, multi-asset solutions for portfolio management, trading, compliance and operations. AIM is designed to offer the most scalable asset management ...