Google is reportedly rolling out an update for the Contacts app that brings more customization and uniqueness to your saves.

Internal customer support platforms are moving from platforms like email ticketing systems and chat to channels like Slack, ...

Analyst reports cite Amdocs in monetization, BSS/OSS and IT services, customer experience, quality engineering, network automation and service ...

Shopify’s systems make it easy to build and manage your e-commerce store -- even if you’ve never built a website before.

Oracle NetSuite crammed a couple of days’ worth of news into a little more than a ½ day in New York City last week. The ...

Marriott Bonvoy has been named the official hotel and loyalty partner for The Snow League's inaugural season. The post ...

While today’s AI is more sophisticated than yesterday’s chatbots, the core customer experience challenge remains the same: ...

Voyantis, a startup that uses AI to help companies predict lifetime customer value, has secured $41 million in new equity ...

Royal Caribbean continues to make major advancements towards the future. Its stock skyrocketed thanks to reports on its 2024 earnings and developments. Not only was it a historical year, but Royal ...

Leo Ettinger, grandfather of current owners Larry and Norman Ettinger, established Leon Tailoring Co. in 1905.

Prosecutors have expanded their case against Sean 'Diddy' Combs, accusing him of coercing two additional women into commercial sex acts and of dangling a person over an apartment balcony.