Developing ways to measure your customers’ success and happiness with your business is key to maintaining their loyalty and ...

The competitiveness of the business ecosystem is exponentially increasing nowadays. Cutthroat competition is being observed by the business leaders to retain the customers and to optimize the customer ...

Over the past 25 to 30 years, agile innovation methods have greatly increased success rates in software development, improved quality and speed to market, and boosted the motivation and ...

Aflac Cyber Breach May Expose Customer Health Data, Social Security Numbers Published Jun 20, 2025 at 8:30 AM EDT Updated Jun 20, 2025 at 10:24 AM EDT By Khaleda Rahman and ...

This award recognizes Oper8 Global Group’s innovation in edge data center for artificial intelligence and high-performance computing, and its commitment to customer success SAN ANTONIO, June 19, 2025 ...

Today’s marketers are being asked to do more with less—but siloed tools and fragmented data make it nearly impossible to deliver personalized, efficient, and ROI-driven campaigns. Join us for a live ...

Anne Wojcicki's winning bid to reclaim control of 23andMe doesn't necessarily end the fight over what happens to the DNA of 15 million people collected by the bankrupt consumer genomics company.

The prediction of customer attrition in the banking industry has gained significant attention due to the proliferation of services and the need to retain customers in today’s competitive market, ...

Meanwhile, Adidas disclosed last month that an "unauthorized external party" obtained some data, which was mostly contact information, through a third-party customer service provider.

Customer data is by far 23andMe’s most valuable asset. At a tense Tuesday Congressional hearing, 23andMe interim CEO Joe Selsavage would not commit to allowing consumers to give opt-in consent for ...

“Throughout the whole time the exposed instance was open, malicious actors could have obtained millions of customers’ data, including names, phone numbers, home addresses, as well as order details, ...