With consumers prioritizing price, convenience and personalization , brands must rethink loyalty strategies to stay relevant ...

United said its loyalty program, which is already growing at a record pace, will get a further lift when it introduces Elon ...

Customer expectations in today’s rapidly evolving e-commerce scene have reached new heights. Customers want unique experiences that correspond to their personal preferences and needs; which means they ...

Consider this surprising statistic from our annual customer service research: 46% of U.S. consumers are willing to pay more ...

Loyalty programs that prioritize personalization, flexibility and seamless experiences are strategic tools for building stronger customer relationships and driving sustained growth. By delivering ...

In today’s eco-conscious market, businesses are seeking innovative ways to reduce their environmental impact while enhancing ...

In the competitive world of soap products, standing out is key. Personalized soap molds play an important role in setting a brand apart. By imprinting a unique logo or design on each soap bar, ...

Just like strong personal relationships, lasting business success is built on trust, loyalty, and meaningful engagement. Acquiring new customers is important, but retaining existing ones is what ...

The Selfridges Unlocked program will allow customers to collect digital “keys,” or points, for shopping; visiting The Cinema ...

Is it possible to be in hog heaven and hog hell at the same time? Apparently so, because that’s what the past two weeks have ...

Digital Silk is an award-winning California digital & brand agency dedicated to growing brands online. With a team of seasoned experts, Digital Silk delivers exceptional digital experiences through ...