Sparkfly, an award-winning retail technology solutions company, announced significant growth and performance achievements for 2024. The company posted a 30 percent revenue increase year-over-year, ...

Going live on social media and enhancing customer experience are two practical strategies that will not only increase revenue ...

While purpose goes beyond just hitting the quarterly numbers, there are business benefits, too. In their iconic book Built to ...

Golden Charter, one of the UK’s leading funeral plan providers, has strengthened its leadership team with five key senior ...

However, despite loyalty pricing fatigue setting in and widespread ‘members only’ pricing being available, a growing number of consumers now expect this perk to be offered by retailers. Over a quarter ...

Nick Jones from Newport Automotive Group shares insights into the challenges and adaptations necessary for success in the ...

Unifree Duty Free has launched a new loyalty programme, titled Unifree x Me, which aligns with the global loyalty programme developed by partner Gebr. Heinemann. The company has also introduced a ...

Nearly 9 in 10 customers believe experience is as or more important as their bank’s product or service offerings, according ...

ISVs are facing increased pressure to deliver innovative, user-centric solutions that stand out in a competitive market. One way ISVs can achieve this is by embedding payment processing capabilities ...

As brands increasingly adopt tactics to collect first-party data, questions arise about the value of compensating consumers ...

CX has outgrown its traditional role as a support function. It’s now a strategic lever for achieving business outcomes, from ...

From paid media to Pavlov, how does psychology drive stronger brand loyalty and better customer retention? Follow Correlate’s thinking for the ‘why’ behind using psychology for campaign performance.