NiCE bolsters its AI platform with conversational and agentic capabilities via a Cognigy deal to take on more customer ...

In the evolving digital economy, customer experience has become the true differentiator for brands seeking loyalty and sustained growth. As businesses compete not only on products but on how ...

Red Hat announced the latest enhancements to the global partner engagement experience. These updates underscore the company’s ...

TELUS Digital Experience (TELUS Digital) (NYSE and TSX: TIXT), a leading global technology company specializing in digital ...

Salesforce has deployed a custom agent, called “Agentforce for Partner Community,” to answer partner questions around the ...

Mastercard Receivables Manager enables EazyPay to support merchants in automating their business-to-business (B2B) virtual ...

South African payments processing platform Ozow today announced the official launch of PayShap Request, a brand-new real-time payment feature now available to its extensive network of merchants. Ozow ...

Comviva, a global leader in digital transformation solutions, specializing in customer experience management, data ...

It was to be an enduring effort. Today, the bank is renowned for its ethos of Making Banking Joyful, with the entire ...

Ecosystems is the leading SaaS platform for collaborative value management and the system of record for customer outcomes. Trusted by companies like HP, Verizon, ServiceNow, and Google Cloud, ...

While Google doesn’t see your internal workflows, it observes the results your operations produce through user engagement ...