Today’s CRMs do more than store information. They generate momentum. When enhanced by AI, a CRM system becomes a strategic operating system—one that can: • Streamline workflows and reduce manual input ...

In a competitive and evolving time for GovCon, Unanet VP Kim Koster relays how AI and other awareness tactics can strengthen ...

Small business owners often struggle to track their companies' key performance indicators (KPIs) because of their packed ...

In 2025, the companies treating CRM like a back-office contact database are watching how their competitors use it as a front-line operating system.

This article tackles how to use CRM data to refine your targeting, craft compelling ad messaging, and create more relevant website content.

Find out how to customise your CRM system to fit your business needs. Discover the advantages and drawbacks of a customised CRM system.

Learn how to effectively set up and optimize your CRM with a step-by-step approach to goals, pipelines, and automation for long-term success.

This is a video covering additional topics on using the CDC Excel Tool for Thematic Analysis. This video will explain how to create your own coding scheme using text based data.

This is a video covering additional topics on using the CDC Excel Tool for Thematic Analysis. This video will explain how to import your own coding scheme into the tool.