Networking and security company Cisco has announced that its Webex Calling and Webex Contact Centre cloud-based services have ...

Analyst Brandon Lee has kept his "buy" calls on Keppel DC REIT, MINT and Digital Core REIT; he sees their unit price ...

VoIP (Voice over Internet Protocol)—a flexible, cost-effective solution that uses the internet to handle calls, video ...

Revenue came in at $14.26 billion, beating the projected $13.81 billion. However, revenue declined 7% year-over-year, marking the third consecutive quarter of decline. Net loss for the quarter stood ...

Federal law enforcement officials have issued back-to-school warnings for parents and carers amid a rise in AI-generated ...

The cheap, open AI model has sent shockwaves through Silicon Valley. Has Australia already been left behind or does DeepSeek’s rapid rise, despite limited resources, mean something similar could ...

The last place the tech giants expected any competition to emerge from was China, because US capitalism was the great innovator and China a mere imitator.

Meta CEO Mark Zuckerberg said, "I want to be clear, after the last several years, we now have an opportunity to have a ...

As Han Butler, president and co-founder of ROI CX Solutions explains, AI can play an important role in call center operations ...

While much of the world was thrilled by the 2022 release of ChatGPT, and with it the dawning of a new era of technology, the ...

India’s IT minister announced the country’s goal to launch competitive foundational AI models with a new compute facility ...

Apparently it uses the same underlying tech as Duplex, the feature that allows Google AI to make restaurant reservations, and ...