AI-powered coding agents are now real and usable, if not without their foibles. Here’s a brief look at the top prospects.

Agentic AI doesn’t spell the end of human call centre workers, says Salesforce By Christopher TredgerJohannesburg, 21 Jul 2025Linda Saunders, country manager and senior director of Solution ...

Vertex Global Services plans to impart AI skills to 8,000 professionals in India over 3 years, boosting the BPO sector's ...

Flight delays and cancellations can disrupt travel plans, causing frustration. When faced with such issues, immediately ...

Clint Crowster, 46, has carved an impressive path in the Business Process Outsourcing (BPO) industry, transitioning from a humble call centre agent to the founder of 'askOsca.com,' a thriving BPO ...

King of Prussia, Pa.-based Universal Health Services has rolled out an AI agent to call and check in on patients after they’re discharged from the hospital. The 29-hospital system originally ...

Immigration advocates rallied outside U.S. District Court in Denver, calling for Immigration and Customs Enforcement agents to stay out of Denver's courthouses.

The agents were conducting an operation near Snell Avenue and Blossom Hill Road, San Jose Police said.

Customer experience specialists FourNet unveil IntellAIgent, an Agentic AI-powered platform which creates intelligent digital employees (AI Agents).

FourNet Unveils AI-powered Contact Centre ‘Agent’ That Can Think, Act and Learn Business Wire May 21, 2025 ...

Richard Pennington, CEO at FourNet said: “ FourNet IntellAIgent marks the next evolution in contact centre technology. Our AI-powered agent can do in seconds what it would take a human agent to do in ...