Call center employees in the Philippines aren’t worried about AI: The tech’s ‘not quite there yet’
While much of the world was thrilled by the 2022 release of ChatGPT, and with it the dawning of a new era of technology, the ...
ecommercefastlane3d
Enhancing Customer Experience With Streamlined Call Center Operations
In today’s fast-paced business landscape, customer experience stands out as a key differentiator. Key Takeaways Call centers ...
Charter Communications to lay off 259 Akron call center employees
Charter Communications, which provides cable, internet and other telecommunications services through the Spectrum brand, plans to close its Akron residential inbound sales call center and lay off 259 ...
Los Angeles Times17d
FEMA centers open amid anxiety over recovery from the Eaton, Palisades fires
The Federal Emergency Management Agency opened two disaster recovery centers Tuesday to assist people like Robbins and others whose homes were destroyed in the Eaton and Palisades fires and were ...
Roll Call23d
Trump’s immigration plans could imperil long-term care workforce
according to projections from the National Center for Health Workforce Analysis published in November. But employment of home health and personal care aides is only projected to grow by 22 percent ...
The Spokesman-Review28d
NIC’s Workforce Training Center expands to Sandpoint
North Idaho College Workforce Training Center, based in Post Falls, is bringing career-building programs to residents of Idaho’s two northernmost counties. The courses at NIC’s Sandpoint ...
Investing29d
U.S. Steel to establish workforce training center in Pennsylvania
has announced plans to establish a workforce training center in Western Pennsylvania. The initiative, enabled by an investment from Nippon Steel, aims to develop local talent in support of the ...