AI inference attacks drain enterprise budgets, derail regulatory compliance and destroy new AI deployment ROI.

From staffing to CRM integration, here’s how to run a high-performing call center that drives real business outcomes.

Call Center training should be part of a broader CX management strategy and can deliver real financial benefits when not ...

A group of 600 deceptive call center employees in Maharashtra’s Thane, allegedly collaborated to pull off a fraud involving over 15,000 Americans, resulting in estimated losses exceeding $50 ...

Center for Interprofessional Education and SimulationThe Center for Interprofessional Education and Simulation (CIPES) invites abstract submissions from faculty, students, and staff for possible ...

Tuesday’s scheduled all-hands meeting at the Centers for Disease Control and Prevention would have been the first during the new Trump administration. Instead, after it was canceled at the last ...

Adrian Scarborough has donated his Gavin and Stacey original finale script and signed call sheet to a charity raffle. The 57-year-old actor - who played Peter Sutcliffe in the BBC One sitcom from 2007 ...

Alignment and sequencing errors are a major concern in molecular evolution, and this valuable study represents a welcome improvement for genome-wide scans of positive selection. This new method seems ...

“That wasn’t in the script,” he says, weeping. 10:08: Cook pulls himself together with difficulty. “We’ve sure got a… great show for you this morning,” he sniffles.

The flexsim simulation software can be done some simulation analyses and optimization regarding the sorting strategy of logistics distribution center, which has the benefits of low cost, short time, ...

AI voice agents are an integral part of today's automated phone communication, enabling businesses to process thousands of concurrent calls through sophisticated speech recognition and natural ...