Call center employees in the Philippines aren’t worried about AI: The tech’s ‘not quite there yet’
Renz Miguel Marquez, a 29-year-old call center trainer in Makati City in the Philippines, uses AI tools to streamline his workflow. The call center where he works caters to broadband service ...
Westminster Police Department building undergoing renovations to dispatch and roll call rooms
The IT Department is also assisting in the dispatch room, tasked with organizing and labeling wiring that runs between the ...
ROI CX Solutions: Yes, AI Can Improve Your Call Center (But Only If It’s Used Correctly …)
As Han Butler, president and co-founder of ROI CX Solutions explains, AI can play an important role in call center operations ...
Today’s events for Feb. 1
The Aiken County Public School District will hold a hiring event from 8 a.m. to noon Saturday, Feb. 1, at Aiken High School, 449 Rutland Drive. The school district is ...
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‘Truly grateful’: Family Promise continues to help community
The COVID-19 pandemic changed how Family Promise of Lycoming County, 635 Hepburn St., shelters local families experiencing ...
Detroit day care license suspended after inspection finds expired food, foul smells, cold rooms
Martin Luther King Jr. Day Care on Appoline Street accused by the state of Michigan of serving kids raw chicken and spoiled ...