As Han Butler, president and co-founder of ROI CX Solutions explains, AI can play an important role in call center operations — but only when it is used correctly.

a revolutionary feature that automates quality assurance for emergency communications. Leveraging advanced AI, SmartScore AutoQA eliminates manual call scoring, optimizing operations for emergency ...

In today fast-paced world plumbing businesses need to be available to their customers at all times A missed call can mean a missed opportunity lost revenue and dissatisfied customers This is where a p ...

Police released the incident report recounting from workers how the alleged shooter was acting strangely before fatally ...

Advanced Micro Devices' earnings met Q4 expectations, but AI guidance disappointed. Learn why AMD stock could bounce from its ...

Headquartered in Houston, Texas, MRC Global (NYSE: MRC) is the leading global distributor of pipe, valves, fittings (PVF) and other infrastructure products and services to diversified end-markets ...

Q4 2024 Earnings Call Transcript January 29, 2025 Operator: Good day. And thank you for standing by. Welcome to BXP’s Q 4 ...

Operator Greetings, and welcome to the Skechers fourth quarter and full year 2024 earnings conference call. [Operator instructions] As a reminder, this conference is being recorded. It is now my ...