Bird banding operations in Springfield will continue through the end of May. For more information, contact Vern Kleen at [email protected]. Easter Egg Hunt: 10 a.m., Manchester Community Park | ...

Take a look behind the scenes at a 911 telecommunications center during National Public Safety Telecommunications Week.

The active shooting occurred on the day of the "United Against Hate" event that sheds a light on 21-year-old Maura Binkley, a ...

Call centers often evoke images of robotic voices and scripted responses, leading to a perception of impersonal, transactional interactions.

The new 911 call center in Albany is honoring "National Public Safety Telecommunicator Week" amid a push to hire more dispatchers. The Pol ...

Aqua, a division of Essential Utilities, is hiring customer service representatives for its call center in Cary.

Introduction Small businesses have to be cleverer in the competitive world of today to provide outstanding customer service. Optimizing call center services for small businesses is among the best ...

2. Competitive Advantage: Implementing advanced data science solutions—especially in call centers—can give Nigerian firms an ...

This event is free, but registration is required. For more information, call 330-364-4474. NEW PHILADELPHIA − Five members of ...

With technology evolving at lightspeed, what will call centers of the future look like? And will we soon be talking to AI ...

Some events this week throughout the Sun Journal coverage area.

The scammer tells the victim they missed jury duty and must pay fines, or they will face jail time for contempt of court.