As Han Butler, president and co-founder of ROI CX Solutions explains, AI can play an important role in call center operations — but only when it is used correctly.

Around 10 a.m., police officers responded to the 400 block of Stitt Road after getting a call about an assault with a deadly ...

MILWAUKEE - Two people were shot and wounded Friday on Milwaukee's north side. The shooting happened around 5:15 p.m. Police said the victims, a 25-year-old and a 22-year-old, were in a vehicle when ...

Three people were arrested in Napa last week after investigators conducted a human trafficking sting, officials said.

Nearly two dozen community groups in the greater Sacramento region are joining forces to help people prepare for the upcoming ...

Q1 2025 Earnings Call Transcript February 6, 2025 MACOM Technology Solutions Holdings, Inc. beats earnings expectations.

The sheriff’s change in policy is the result of a federal appeals court ruling in July. The appellate decision meant that two ...

Q4 2024 Earnings Call Transcript February 6, 2025 Xcel Energy Inc. misses on earnings expectations. Reported EPS is $0.81 EPS ...

The Greenville County Sheriff's Office responded to a shooting at an apartment complex on Friday afternoon. At approximately ...

Wednesday, May 29 Support local producers at the Hutchinson Farmers Market at Depot Marketplace, 25 Adams St. S.E. Hours are 2:30-5:30 p.m. and 8 a.m.-noon Saturday. For more ...

WEDNESDAY, JAN. 24 View the Community Showcase at the Hutchinson Center for the Arts, 15 Franklin St SW. The exhibit continues through Feb. 16. Viewing hours are 10 a.m. to 5 p.m.

The Mass schedule at St. Charles Catholic Church, 31 Cherry Hill St., is as follows: Wednesday through Friday at 9 a.m., ...