While much of the world was thrilled by the 2022 release of ChatGPT, and with it the dawning of a new era of technology, the ...

As Han Butler, president and co-founder of ROI CX Solutions explains, AI can play an important role in call center operations ...

Microsoft has pledged £150,000 of funding toward digital infrastructure for Kallabot, an AI-powered call centre concept from ...

(Reuters) – FBI leaders have warned that hackers who breached AT&T’s system last year likely stole months of agents’ call and text logs, prompting an urgent effort to safeguard confidential informants ...

A 3D printed model of men working on computers are seen in front of displayed binary code and words "Hacker\ ...

FBI leaders have warned that hackers who breached AT&T’s system last year likely stole months of agents’ call and text logs, prompting an urgent effort to safeguard confidential informants ...

FBI officials have warned their agents that they believe hackers who broke into AT&T's (NYSE:T) system last year stole months of call and text logs, Bloomberg reported Thursday, citing a document ...

(Reuters) -FBI leaders have warned that hackers who breached AT&T (NYSE:T)'s system last year likely stole months of agents' call and text logs, prompting an urgent effort to safeguard ...

FBI Warns Agents of Call Log Thefts by Hackers, Bloomberg News Reports (Reuters) -FBI leaders have warned that hackers who breached AT&T's system last year likely stole months of agents' call and ...

Jan 16 (Reuters) - FBI leaders have warned that hackers who breached AT&T's (T.N), opens new tab system last year likely stole months of agents' call and text logs, prompting an urgent effort to ...

BACOLOD CITY – The family of a 32-year-old call center agent who was killed and accused of being a scammer in Negros Occidental is calling for justice and denied the accusation that surfaced following ...