Immigrants in Texas’s Rio Grande Valley are avoiding medical care due to intensified deportation efforts under the Trump ...

WRAL 5 On Your Side warns you about the red flags of a scam all the time, but a new scam tries to use those warnings against you.

The city is using a tool with artificial intelligence to respond to more than 40 percent of its nonemergency interactions — ...

In our last survey, 100% of our calls received the dreaded message to call back tomorrow, despite the call center being ...

Hyper hopes to use the fresh capital to help scale across the country, integrate more into existing 911 systems, hire a head ...

Agentic AI doesn’t spell the end of human call centre workers, says Salesforce By Christopher TredgerJohannesburg, 21 Jul 2025Linda Saunders, country manager and senior director of Solution ...