With Lumo, Proton says it will never use your data to train its AI or share that data with external sources, and promises to delete chat logs.

Proton today launched Lumo, an AI assistant that promises to keep your conversations completely private. Best known for its ...

In terms of automations, Toolstation currently has 542 automations running, from moving and assigning tickets, to responding ...

"While AI will grow to be a key component of your contact center, it is an enhancement to your current software, not a ...

TCN, a leading provider of cloud-based contact centre solutions, today announced its comprehensive strategy and enhanced ...

5 Customer satisfaction scores for chatbot interactions in banking reached 84% in 2025. Meta AI leads the AI chatbot ...

For decades, Nigeria's banking sector operated under a traditional framework characterised by manual record-keeping, physical ...

Many AI productivity tools rely on the technology behind ChatGPT, Meta AI, Google Gemini and Claude to generate content. In ...

The 52 counties honored in this year's awards from the Center for Digital Government are transforming local government with cutting-edge tech while focusing on resident services.

VitalPBX launches a seamless Salesforce CRM integration, empowering contact centers with real-time insights, and enhanced customer service capabilities.