While dedicated CRM software provides advanced features and automation, it may be overkill for most small business owners. Besides, Excel isnt a slouch, either.

Who Gets CRM Privileges? It goes without saying that everyone in the sales and sales support section of your org chart should be users of the system, with privileges and access control based on ...

If You’re Not Using a CRM, What Are You Waiting for? Combine your CRM with direct marketing, and join the J.Crew and IKEA club.

CRM is supposed to be about relationships with your customers. But today, most people use CRM as a transactional database to tell them about the status of a customer, prospect, or opportunity.

In a previous post, I outlined the power of the "pullback off highs pattern and how it can be used to forecast the market's reaction to a pending earnings report. Salesforce.com (CRM) is an ...

Customer Behavior - The most important factors that influence the purchase of customer relationship management (CRM) software are functionality and ease of use, according to a recent report from ...

salesforce.com, inc. CRM has been struggling lately, but the selling pressure may be coming to an end soon. That is because CRM recently saw a Hammer Chart Pattern which can signal that the stock ...

Which challenges do they hope AI integrations in their CRM can help with? To find out, Insightly and Ascend2 surveyed B2B salespeople in February and March 2025 who work for firms with 50-500 ...

Customers can now create Custom Charts from a whole range of data in their CRM, such as team performance, sales targets, marketing analysis, client records, using both standard and custom data fields.

Salesforce Inc. (NYSE:CRM) is a cloud-based CRM company that has gained popularity after it unveiled its AI-powered platform called Agentforce. On May 21, the company announced that Indeed, a ...

Over the last few years, the use of customer relationship management (CRM) has been ramping up in local government. The Digital Cities Survey revealed that as of last year, more than 90 percent of ...