Today’s CRMs do more than store information. They generate momentum. When enhanced by AI, a CRM system becomes a strategic operating system—one that can: • Streamline workflows and reduce manual input ...

Soon, many patients might initiate contact with the health system not by speaking with a call center worker or receptionist, ...

The global healthcare CRM market size is calculated at USD 20.78 billion in 2025 and is expected to reach around USD 40.64 ...

Rocket CRM, a customer relationship management platform designed for modern teams, has expanded its system architecture with new automation capabilities that aim to help businesses improve customer ...

What do you do when your outdated digital sales platform is costing you lost sales? Don't assume replacing outdated tools is ...

CX is in danger of becoming corporate theater. Here's what went wrong—and what CX leaders must do to get it back on track.

Andy Studio is driving a transformation for a European service company that has raised £2 million to reinvent its operations ...

Rocket CRM, a U.S.-based provider of customer relationship management software, has officially launched its enhanced CRM ...

By combining human expertise with its expanded agentic AI platform, Crescendo is helping companies turn customer experience ...

After the widespread adoption of cell phones in the 2000s, softphones have become the next big step forward in telecommu ...