Customer Relationship Management (CRM) has been an im-portant ally to companies willing to improve their customer experiences. Lately, Machine Learning (ML) and its techniques have been transforming ...

Rocket CRM, a SaaS-based CRM technology platform designed for small and mid-sized businesses, has announced the full deployment of its new CRM automation system. This release is part of the company’s ...

Veeva is using AWS as the cloud infrastructure for its Veeva Vault applications, including Veeva Vault CRM Suite. More than 50 Veeva Vault applications and specialized data offerings such as Veeva ...

On a site full of information on CRM best practice and products, is there a place for Contact Management? Is there even a place for pure Contact Management in our increasingly networked lives? Contact ...

CRM is much needed and inevitable tool when you own a business. It is important enough for steady growth of your business. But how to choose the best CRM software company for your business, can really ...

Creatio’s new 8.3 Twin CRM update hits Salesforce where it hurts: ‘we don’t think of AI as an add-on…it’s just part of our app experience’ ...

Textellent unveils enhanced SMS platform-purpose-built for business messaging, outshining CRM-based texting in power, scale, and compliance. < ...

A new benchmark developed by academics shows that LLM-based AI agents perform below par on standard CRM tests and fail to understand the need for customer confidentiality. A team led by Kung-Hsiang ...