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Particularly during the sales cycle, there are just too many important steps that your people cannot control. So let’s examine some example business processes to illustrate the relevant CRM ...
Microsoft’s Viva Sales minimizes context switching by placing deal information within the flow of work. In the demo, Microsoft shows a salesperson reviewing an upcoming meeting with a new prospect.
Sonoco realized that it needed to have a single, global CRM solution with both a common process and common data model that allowed for a 360-degree view of each account, allowing reps to ...
DirecTV's new enterprise system offers sales agents a whole view of the customer -- and real-time guidance to close deals. Handling the phones for DirecTV used to be a juggling act. Sales agents ...
Revenue Growth: Q4 revenue increased by 11% Y/Y to $9.29 billion, with FY24 revenue up by 11% Y/Y to $34.9 billion. Operating Margins: FY24 GAAP operating margin was 14.4%, while non-GAAP ...
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