Martequity: Loyalty programs have dramatically evolved from basic points-for-purchase systems to sophisticated, data-driven ...

CX is in danger of becoming corporate theater. Here's what went wrong—and what CX leaders must do to get it back on track.

Business process automation is one of the key factors in ensuring the competitiveness of enterprises. Thanks to the ...

Perplexity and SheerID launch a global program offering students up to two years of free AI access through secure identity ...

When customers feel like they belong, relationships deepen, engagement increases and long-term value follows. Engagement is ...

The Linux Foundation announced at the Open Source Summit in Denver that it will now host the Agent2Agent (A2A) protocol. Initially developed by Google and now supported by more than 100 leading ...

When it comes to Rick Altonnen secrets revealed, you might wonder what really set this guy apart from the crowd? Well, this ...

When it comes to integrations in streamlining online Severedbytes, you might be wondering why every tech blog keeps harping ...

AI-driven conversation intelligence is transforming how businesses interact with customers and unlocking new insights, boosting efficiency, and generating competitive advantages previously unavailable ...

For Silicon Valley giants, getting ahead in the artificial intelligence race requires more than building the biggest, most capable models; they’re also competing to get third-party developers to build ...

While AI can transform customer ordering experiences, success depends entirely on selecting the right model for your specific operation.

System Initiative proposes a radical overhaul of infrastructure automation to address infrastructure-as-code chaos and ...